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The basis of your successfully working cinema is a competently chosen, professionally installed and configured set of high-tech digital equipment.
To let the expensive equipment function excellent every day, all year round, mostly in adverse temperature and power conditions, it needs timely qualified service.
Kinokomfort-SERVICE-24 is a complex program of your cinema equipment service, which has developed on the basis of our decades experience in cinema installations and is developing dynamically considering all wishes and needs of the growing number of our customers.
Your equipment will be under service by our professional educated technicians who upgrade their knowledge regularly visiting special courses and master-classes.
You will be able to plan and fix your service expenses for years ahead in virtue of your budget acceptable tariff plan.
Our duty service engineer is online any time you need our help and ready to solve a problem operatively. We offer you day-and-night and all-year-round service.
Our unique software will monitor your cinema equipment for critical parameters every minute. We will know about possible faults in advance and will be able to remove them BEFORE they appear.
In case difficult emergency situation our duty service engineer will come to your cinema asap. Our priority – minimum quantity of missed movies because of equipment faults due to technogenic problem or the operator mistake.
Our service department is in direct contact with equipment manufacturer. Thus, your cinema digital equipment will get all “fresh” software versions on time. You will be always ready to face all premier movies in new formats.
There are no compromises in our service. That’s why we use only original spare part supplied by equipment manufacturer during service and repairing.
We have a stock of reserve xenon lamps, 3D-glasses and other consumables usually. You will be able to get them operatively with additional discount and even without prepayment in special cases.
In every convenient case, or after your request, we will teach your fresh cinema technicians what is a basic principle of digital equipment work and service, how to cooperate with our service department in emergency case.
Due to professional and timely service your cinema equipment will be always in excellent technical condition. You will be sure in its functionality before any important event. In addition, regular parameter adjustment of picture and sound will favorably emphasize your cinema.
Developing your cinema business you can always expect special conditions and additional discounts in case purchasing new cinema equipment sets of the high-quality units and its warranty and post warranty service according Kinokomfort-SERVICE-24 program as well.